It’s time to give more value (and pay) to care workers and cleaners 

I actually wrote this post before the covid-19 pandemic, but it feels more relevant than ever. Clapping is all very well, but shouldn’t we be paying them more?  

I heard that there are moves to pay NHS workers more, but many (possibly most) care workers and cleaners are employed by agencies or are self-employed.  

Covid-19 has actually brought to people’s attention the valuable work of carers and the risks they take. Evidently cleaning, too, has a greater importance in a pandemic, especially cleaning of care homes and hospitals with anti-viral products. But these workers are valuable all the time, not just in a pandemic.  

Nearly everyone needs a cleaner or care worker at some point in their lives 

It’s not much fun to think about, but usually in old age, if not before, we all need help.  So, everyone should be interested in the quality of care and cleaning that is available for selfish reasons if nothing else.  

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Image by Bruno Aguirre from Unsplash

Cleaning and caring aren’t really unskilled 

A general excuse for low wages for cleaners and carers is that it is unskilled. To be honest, I don’t think many people who’ve used a range of cleaners and carers would agree. Almost anyone can have a go at cleaning or care work, but that doesn’t mean they’ll be any good. A good cleaner knows how to listen well to the client’s wishes, to work efficiently, not be too clumsy and use products and tools of the trade well. Inexperienced cleaners often use products inappropriately, break things and don’t leave the house clean and looking good. Cleaners with poor English/interpersonal skills don’t follow your instructions and can be really frustrating. As for carersa good carer has a pleasant and kind manner, follows instructions well (using at least a reasonable level of intelligence and common sense) and has a gentle touch. Both need to be reliable and punctual. I imagine au pairs and childcare workers are another group that is often seen as unskilled but surely looking after someone’s children is a very important job indeed?  

I think it would be a good idea for there to be NVQs or other qualifications in cleaning because I really don’t think anyone can do it just like that and it would help identify the committed ones and give the vocation more status. NVQs could also be used more regularly when hiring care workers, whereas currently usually no qualification is required [1].  

The current situation is that a large number of cleaners and carers are not committed to their work, don’t feel valued, don’t do a good job and are only doing it temporarily. Clients are therefore often frustrated and having to regularly hire new ones as workers move on or are no good. Some people even give up and end up doing the cleaning themselves because they couldn’t find anyone good, or go without the homecare they need.  

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Many cleaners are not happy with the conditions and are only in the role temporarily, which isn’t good for either party. Image by pezezzle from Pixabay

Caring for the vulnerable is really important, and not easy 

Everyone gets old. And very often when you get old, you need some help. The last thing anyone wants when they’re vulnerable and having to accept help is uncaring, unreliable, rough, lazy or rushed carers. We should be valuing care workers more than bankers, lawyers, builders, software developers, accountants, TV producers and reality TV stars. Care workers are helping people with their most vital needs – eating, dressing, washing, leaving the house… And yet councils are only willing to pay care agencies around £16 an hour to do this, which often means the care workers get paid around minimum wage once you factor in travel time between service users and petrol [1].   

I’m not a care worker myself but I imagine looking after service users who might have dementia or a complex physical or mental disability can be challenging and require training as well as a calm, patient, caring nature and good problem-solving skills. And then there’s end-of-life care, which obviously requires emotional resilience as well.  

Bad care can even result in death of a client in the worst-case scenario.  

Calling care work unskilled is nothing more than an excuse to continue underpaying the care workers.   

Tough working conditions 

I was quite horrified to learn that care workers in one of the major care firms in my area regularly work from around 7am to 11pm, having to be at work again at 7am the next day, often working 50+ hours a week. In addition to this, they are often not given enough time to travel between clients and rotas are often supplied only the night before, and often changed at the last minute. Some are on zero-hour contracts. Empty time between clients, even if it’s just half hours here and there that you can’t really use for anything, are unpaid. I honestly don’t know how people cope with this kind of working pattern, and am not surprised most seem to aspire to changing their career path. Fortunately not all care companies operate like this, but it seems quite common in care companies that are used by the council, no doubt partly due to the hourly rate limit being too low.  

And personal care (e.g. dealing with toilet needs) isn’t always the most enjoyable task, and surely should deserve extra pay and credit. 

As for cleaners, those working in offices, hospitals and nightclubs are often required to work extremely antisocial hours, such as the very early morning, and should be recognised for this in their pay and conditions.  

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Cleaning and care work can be physically and mentally very hard work. Image from Pixabay

Workers who aren’t valued generally don’t value their jobs 

As a result of this, care workers and cleaners are usually only doing the job temporarily. This causes inconsistency for clients and the constant need for care agencies/individuals to be recruiting and training new staff. It makes me sad that care workers and cleaners often want to start a retail business or get an office job because they don’t feel valued or adequately paid in their current positions.  

Time for a change! 

Let’s celebrate our care workers and cleaners, pay them more, be fussy about their skills and experience, and create more efficiency, safety and fulfilment for everyone! 

line of speedy cleaners adli-wahid-unsplash
Feel like this photo celebrates cleaners as they look epic – nice work Adli Wahid on Unsplash!

What can I do? 

If you hire a cleaner or care worker, pay them as much as you can afford and not as much as you can get away with (if they are self-employed, bear in mind that about half of their hourly rate might go on expenses/holiday/sick pay/NI and tax/travel time and unwanted breaks between jobs). 

Contact your local MP about the issue – if you don’t have much time, maybe just tweet or email them this post!  

Sign and share this petition: 

Be prepared to pay more tax to fund better pay for council-funded care 

If you have a friend or acquaintance doing one of these jobs, you can always do your best to make them know you think it’s an important and skilled job to have. 

 I would love to hear your thoughts!  

cleaner waving-mop over-=head-pixabay
Image from Pixabay


[1] Based on the adverts regularly featured in my local paper by various care companies 

[2] and and 

This is why I’m not going to try your suggested treatment

Something that happens when you have a chronic condition is that many people want to give you ideas on possible treatments: diets is a big favourite (paleo, vegan, raw, gluten-free etc), alternative/complimentary treatments is another (reiki, homeopathy etc) and then there are types of exercise (especially yoga) and general lifestyle things (from cocoa before bed to moving to another country). Sometimes it’s a tentative suggestion, sometimes full-on old-school Jehovah’s Witness zeal that’s hard to refuse. I know you mean well, but I’m still not going to try it, and here’s why:

I want to get better more than anything, but…

  1. There is no scientific proof that the thing works

This is usually the case, otherwise I’d have tried it already. Yes, there probably are people on the internet who think it’s a miracle, but it’s going to take more than that. People often think we should try everything that might possibly work, but that’s when these factors come into play:

  1. I don’t have time

This may seem strange but people without a chronic illness don’t realise how much time it takes up. There’s time spent in flare-up, when you can’t do anything much productive. There’s time buying equipment or pain relief and maintaining and replacing your special products. Time attending appointments and chasing them up. Time getting your prescription each month. Often pain or lack of energy just makes everything take longer. And we need days off too! There often just isn’t space for attending regular sessions of yoga/acupuncture/homeopathy/reiki, especially when there’s no convincing proof that it will help us.

‘Have you tried massage with a sweeetcorn-style roller?’ No – actually could be nice but I’m pretty sure it’s not going to cure me and so is not worth me investing time and money on. 


  1. I don’t have the emotional energy to try it

Trying potential treatments can be really draining. You get your hopes up, sometimes you invest a fair bit of time and money, then it doesn’t work and you feel really disappointed. Imagine riding that emotional rollercoaster ten, twenty, thirty times. On top of which are the difficulties that chronic illness can bring to relationships, friendships and work. I don’t want anyone to think I don’t care about cures, to think I’m enjoying my situation, but please understand I can’t try every suggestion!

rollercoaster-pixabay image
Trying new treatments that don’t work is an emotionally exhausting rollercoaster. (Picture from Pixabay)
  1. It’s too impractical

This is often the case with diets where you’re already on a very restricted diet (or even tube feeding) and for suggestions such as moving abroad or going abroad for treatment, or a treatment suggestion that you know will be extremely painful or exhausting for you, again without proven effects.

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‘Have you tried the red corn, pumpkin and hemp diet?’ Ok, that’s not a thing, but most special diets are not suitable for me. (Photo from Unsplash) 
  1. I can’t afford it

I already spend a fair bit on medicinal products and equipment. When I went through a more hippy phase, I spent a fortune on herbs and tinctures as well as alternative treatments. The wallet can only take so much.

  1. I’ve tried it already

And it didn’t work. Awkward, since you’ve just told me how wonderful it is. Now I feel like a failure.

erik-brolin-twisted arms yoga-unsplash
‘You should do yoga!’ No thanks (made me worse), but I sure am feeling in a twist with all these inappropriate suggestions flying my way! 

So should I just keep my suggestions to myself?

Unless I’ve expressed an interest in trying new treatments, and unless you’re my doctor, yes please. From what I gather, most of us with a chronic condition have the internet and have googled our condition or symptoms many a time. If we want to try a new treatment or diet and we have the time, money and emotional energy, we will.

I know people are being nice and trying to be helpful, but sometimes it can really take over conversations, which are already often about our health.

If you found this post interesting, check out these:

It is possible to spend most of the day resting and yet have no free time

Are they exaggerating their disability and, if so, why?

Feeling like a disability fake even when you’re not: judgments and dilemmas

And other posts in the disability section of Blog posts in categories


ronn-cid-good vibes tincture
‘Have you tried the Good Vibes tinctures?’ Aaaaarghhhhh! (Photo – Unsplash) 

A Few Author Myths Debunked (I Hope) — insightful post by Legends of Windemere

This is coming late because I missed this day on the scheduling. I think. Anyway, I had a post I was going to do Sunday that I’ll do now. It’s kind of a rant, but I’m sure people can relate in some fashion. One of the most FRUSTRATING things in my life is that people […]

via A Few Author Myths Debunked (I Hope) — Legends of Windemere

It is possible to spend most of the day resting and yet have no free time

It is possible to be house-bound, off work and really busy

I understand why people don’t expect these combinations. When you consistently see someone in bed listening to music, watching TV or dozing, it would naturally seem like they have free time.

But if you have Myalgic Encephalomyelitis/Encephalopathy or a similar chronic illness, especially if you’ve only recently contracted it or it has recently got much more severe, you may have amazing amounts to do but only have the energy to do things for, say, an hour a day, or even less time. It’s a bit like being in a prison where you have to spend 90% of your day in an empty cell, and you get a small window of time each day with a pen and paper. In a sense, 90% of your day is free, but you can’t actually do much with it. The prisoner potentially has more options than the M.E. patient, as at least you may be able to exercise, if the cell was big enough. Often, 90% of my day I’m physically and mentally exhausted, and the most I can do is listen to relaxing music with no words, rest in silence, or listen to something extremely low-key and repetitive such as First Dates.

Carers and friends often only see me resting. This is because it’s quite hard for me to do another task while they’re there as with friends obviously talking to them is the objective and it would be weird to do admin while they sit there, and with carers it can be difficult to do tasks while they are coming and going, asking me questions from time to time, and also I must admit I do sometimes think that I’ll look ‘too well’ if I’m sitting there filing or something while they’re doing my laundry, possibly wondering why I’m not doing it myself (with no knowledge of the spoon theory).

So yeah, it looks like I spend all day in bed or in my recliner doing nothing I suppose. When actually I’m recovering from doing a twenty minute or half hour slot doing urgent life admin. ‘Such as what?’ I hear you wonder. Here goes. It’s a long post… you’ll probably get bored before reaching the end but in this case that’s totally fine – I’ve made my point!


People often suggest things for me to do, not realising I have very little free time, or even say ‘you have a lot of free time, you could do a course/make art/think about working from home’. Resting time isn’t free time. It’s recharging. My brain and body have shut down and have a very limited capacity for action until I’m done with the rest. It’s actually really boring and frustrating for me to need to rest so much, but unavoidable (and yes, I am pacing and using resting ratios).

What resting looks like (free time to do online tasks or crafts) and feels like (recovering from complete exhaustion) are very different! (Images from Unsplash and Pixabay).

Disability forms and correspondence

In my first year of severe M.E. this took up a LOT of time. Given that my ability to do anything other than lie in bed was limited to some basic physio exercises, basic hygiene and food prep and about half an hour of life admin, this was slow progress. I didn’t count the hours but basically it took me over a year to apply for all three disability benefits – several months for each one. Given all the scary stories of people’s responses being twisted or misrepresented, I wanted what I put in writing to be very accurate and to clearly tick the right boxes by using the right language that they needed to assess me, which took research and reflection. It felt a bit like doing a dissertation, while all the time having the flu. There is also the process of obtaining evidence from medical professionals and carers and so on, which takes thought and time, and preparing for assessments, as well as chasing up the organisations if your case seems to have been put on a permanent back burner.

I have yet to discover how much admin is involved in being reviewed!

Buying, maintaining and replacing disability products

This takes up a lot of time. I have a wheelchair, which was tricky to get fixed. While not explicitly disability products, I rely heavily on having a working laptop and phone. I also have many other products [1] that are necessary or very useful to me. They quite often break or need replacing, and this can be especially time consuming when you’re housebound and not able to think clearly due to brain fog. I also have to shop for regular supplies of pain relief products such as Deep Heat, Ease Oil, Cura Heat patches, multivitamins and other non-prescription items (subscribe and save isn’t always a great time saver!).

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I wish internet shopping and dealing with returns felt this fun! (Photo from Pixabay)

Making and changing appointments, ordering and sorting medication, trying new treatments, tracking symptoms

This is another big one for many of the chronically ill or disabled. Healthy people aren’t really aware of it. I would say this takes up about a day a week for me, plus filling in charts every evening so that I can track improvements or declines and try to figure out what caused them. For people who are very committed to trying many treatment options, including alternative ones, this can take up the whole week.

In the US, dealing with medical insurance also seems to be hugely time consuming for the sick. Thankfully, I don’t have that to deal with, though I did have to deal with a barrage of letters wrongfully accusing me of not being entitled to free prescriptions that I or my pharmacy had claimed, all of which had to be appealed separately. I call this ‘disability bureaucracy’!

Planning for carers, or doing household tasks

If you don’t have carers, doing routine household tasks can use up all of your available energy. By this I mean shopping, cooking, cleaning and laundry. If you have carers who do these, it takes up a bit less time but you still have to write the shopping lists, plan what to eat, and direct the carers to what tasks need doing, how to do them, and where everything is, which can actually be pretty time consuming. There’s things like getting a key safe as well and spare keys. Then there’s the time spent re-arranging when one is sick or needs to come at a different time and time dealing with any issues that might arise, such as misconduct.

Then there’s the admin of paying carers or cleaners.

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Not sure what this guy’s problem is but I feel you dude. It sure can all get a bit much when you’re brain feels like a rock and your eyelids are drooping. (Picture by Prawny on Pixabay)

Recruitment of carers or care agencies, or cleaners

This can be a mammoth task. Unfortunately, carers and cleaners often feel like it’s a very low status job and are often keen to move on to another job (the low wages don’t help either). It can be really hard to find people you gel with and who are good at doing the job, and actually advertising and interviewing candidates can be very difficult when you’re very sleepy and your thinking is muddled by brain fog, not to mention that you’re exhausted by all the other tasks mentioned in this post.

Normal life admin

On average, some studies suggest people spend about four hours a week on ‘life admin’ [2]  (or 109 tasks a year [3]) which includes paying bills, managing childcare, planning meals, making purchases and dealing with any problems with them, managing finances, getting haircuts, planning travel etc. Disabled and chronically ill people often have to do these things too, and if you can only manage half an hour of activity a day you’re going to get very behind, especially with the added disability admin on top. Planning travel or outings is something that sadly I rarely get round to, even when well enough to travel, because it’s the least urgent. It’s also more complex when you have mobility and energy restrictions, as you may need to book assistance or have a carer travel with you, find out distances of walking, whether there are lifts, etc.

Arranging household repairs takes up a lot of my time. Being in the house a lot, I really notice things, and also end up being the go-to person to be present when the plumber/engineer/builder comes round, and also the person chasing up such appointments.

The grocery shop used to take up an hour of about six hours or so of productive time in my day – since getting M.E. it requires two days to do it (shopping online for delivery), and nothing else gets done on those days.

Moving house

Moving house is a whole other nightmare for the chronically ill and disabled! Not only is there all the usual stuff, that’s really hard when you’re weak and exhausted and housebound, but also new places can give rise to new problems, exacerbating your condition in some way.

Car admin

If you have a car and are chronically ill or disabled, it can be both a blessing and a curse. A blessing because it may improve your mobility (or ability to park up in a scenic spot and have a nice rest there!) but a curse because it does need driving every 2-3 weeks to keep it in good health, and if you can’t do that it will need a load of repairs, new battery etc. Plus there’s the usual annual MOT, purchasing car insurance, car tax admin, service and getting petrol, just adding to the long to do lists of the already overburdened.

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Cars can be a blessing and a curse when you’re ill. (Image by Ryan McGuire on Pixabay)

Health Research

Doctors don’t always know that much about all illnesses and conditions, or don’t concern themselves with the finer details, such as products that might help, non-prescription pain relief and dietary issues. Or you may be too ill to get out and see them (and them unwilling to come to you). So some time is required in looking into new and existing problems.

Awareness raising with friends, carers etc

I initially neglected this, but regrettably so. It’s really important to communicate to friends and family what is going on, why you aren’t seeing much of them, what’s happening to you, what you’re like when they see you and so on. And the same with carers. Unfortunately, with many conditions it’s quite difficult getting across your needs and showing that you’re not just being weird, difficult or lazy.

If you’re so busy, why spend time writing this post?

I do from time to time have a day off from admin, and I chose to use some of my time off getting this off my chest!

References and footnotes

[1] e.g. back supports, a mattress raiser, special insoles, light boxes, a recliner, special suitcases, special shoes, blackout curtains, physio equipment, special apps, eye masks and a host of other things

[2] The Art of Life Admin, Elizabeth Emens

[3] AAT (Association of Accounting Technicians), 2018

Louise Hay is a dangerous quack

Somehow Louise Hay’s book gets into respectable book shops and libraries, and growing numbers of people follow her beliefs. A great post!

Spirituality is No Excuse

I often get “hits” on this site from people searching for information relating to Louise Hay. One of my most frequently viewed posts is about her claim that you can heal all diseases by using affirmations. 

The post asks why Louise Hay — despite possessing a “miracle cure” for every known illness — chose surgery to get rid of a few wrinkles, instead of using her own teachings. If affirmations cured her cancer (where medical science failed), then surely her affirmations can also maintain the health of cells in the epidermis — far less complicated than altering the growth cycle of cancerous cells. 

But it seems it’s only her customers who have the honor of testing out her miracle cures. And there’s no evidence that she even had cancer in the first place, let alone cure it.

Since I wrote that post, a slow but regular stream of Hay’s fans…

View original post 708 more words

The suprising perks of being more assertive

This post sums up my more positive results from my attempts at being more assertive!

Not feeling so taken advantage of/resentful and getting things done

I’ve had some satisfying moments, for example: 1. I got a large reduction of my garage bill after I mentioned that it had taken a lot less time then they’d predicted and that they seemed to have passed my phone number onto personal injury companies. 2. I managed to avoid what would have been an immense pain flare-up after persuading the pier tram driver that she needed to keep running the tram until the usual time and not pack up early because only two of us wanted to take the tram back. 3. I got some repairs done in my rented accommodation. Being more assertive can definitely be useful and show some results.

Feeling strong and alive

It can be really satisfying to be polite, direct and assertive and get a deserved result. Physically I am no longer strong at all, but being more assertive gave me a feeling of psychological strength that was very satisfying.

Being more assertive can give you a great feeling of strength once you get in the swing of it. Photo of a weightlifter by Ichigo121212 from Pixabay 


Improvements at work

My previous employer was always keen for me to be more assertive and I learnt a lot in that job about expressing myself in a more assertive way. Learning direct and polite assertiveness can be a huge asset in almost any job. It’s also definitely useful at times when dealing with the bureaucracy that disabled people often face, though you also have to be careful when dealing with staff who clearly get a kick out of wielding their powers.

Relationship improvements

I strongly feel that being able to assert yourself appropriately is very important in a relationship. If you can’t raise and discuss your needs and wishes, they will become repressed and you may become passive-aggressive or just fed up with the relationship. I prefer a partner who can also say no when I’m being unreasonable – deep down I don’t think any of us wants a completely passive partner who will efface themselves in a quest to constantly please us. That said, it’s a fine balance and pitfalls such as becoming too fussy are worth looking out for (I’m definitely prone to that!).

In conclusion…

I was surprised at how complicated being more assertive turned out to be. I hadn’t realised that you really need a good relationship as well with friendliness and charm. I think it’s a skill I’ll be working on all my life. My goals going forward with assertiveness are:

  • To continue being assertive with service providers but while remaining polite, not grumpy, and trying to consider the pressures they may be under, and also the limits on my time for prolonged disputes;
  • To try to raise issues with those I live with sooner rather than later, before resentment builds up (also the landlord), and using polite, carefully considered language;
  • To try to avoid being instantly defensive when someone is assertive with me;
  • To avoid friendly disputes unless I know that the friend is comfortable with it.

What about you? What are your experiences with assertiveness and plans for the future?


The surprising pitfalls of being more assertive

A couple of years ago I decided I wanted to try to become more assertive, mainly in my interactions with service providers such as phone companies, garages and landlords. I felt like I was getting fobbed off a lot and accepting poor service. It was a very interesting goal to have, with surprising results. This post focuses on the surprising pitfalls:

Becoming too fussy

If you get into a mindset where you want to never be taken advantage of or get a bad deal, you might end up spending hours and hours a week complaining about products and services and trying to get the result you feel you deserve. Ultimately, you do have to let some things go unless you enjoy being involved in consumer complaints. I am contemplating developing some sort of system for this, such as a minimum price limit for complaints, or taking up every other issue I encounter (is it me or are goods and services getting shoddier overall?).

There’s also a risk of expecting too much from people. Everyone makes mistakes and the self-employed in particular are often under a lot of pressure due to the stresses of managing a business and the low and irregular pay often involved.

It’s difficult to predict people’s reactions, which may be negative

For some reason, I thought that if I was assertive in a ‘good’ way (relatively polite and direct), people would be ok with it. The fact is, you can’t totally predict people’s reactions and it’s also difficult to completely avoid sounding pompous/self-righteous/insulting when being assertive, so sometimes people will be rude to you, or they might be scared by conflict and back right away, even blocking you maybe. Alternatively, it may simply be ignored unless you employ further tactics and means. People are naturally quite defensive for the most part and even employing textbook tactics such as using ‘I’ not ‘you’ statements and including a compliment may still lead to some negativity towards you, some ‘fighting back’ – or flight.

I realised that although I’d become comfortable with debate and minor conflicts in friendships, not all my friends had. I even lost a friend through this, who decided to block me after I disagreed with him on an issue. As it was over Whatsapp I didn’t realise he was getting seriously upset by the conversation that I just saw as a quite trivial difference in views.

Most people are not comfortable with disagreements, in my experience, and it can be difficult to gauge how comfortable someone is. That said, some couples and family members are VERY comfortable with disagreements, as my neighbours demonstrate! It’s probably easier to gauge when you are face to face, and maybe even necessary to ask how someone feels about having debates or disagreements, if it’s a friend or partner. I once almost broke up with a partner because we’d been sniping at each other a lot and he was totally shocked as clearly he’d been fine with it, whereas to me it was a sign it wasn’t working.


According to a study commissioned by Danny Wallace for is book ‘F*** you very much’, 14% of Brits have taken revenge against someone who was rude to them. If you’re going to get very assertive, which some people may feel is rude, watch out! I do worry about people spitting in my food sometimes, even when, to my mind, I’m being completely reasonable.

Being more assertive can feel great, but you do have to be prepared for some people responding defensively. Artwork copyright of this site.

Enjoying it too much

While being assertive can sometimes be scary and unpleasant, it can also be enjoyable. In fact, it can become addictive so watch out! I remember being a bit freaked out when I finally got control of the troublesome Spanish children I was teaching English to and actually started to quite enjoy the feeling of power.

Have you experienced these or any others? I’d love to hear your experiences!

Are they exaggerating their disability and, if so, why?

A system that is designed to eliminate fraud but has unwanted effects

These days the conditions for getting disability benefits and a blue badge are so extreme that many people who are genuinely in need and should be eligible are finding it difficult to qualify. There have also been many instances of the assessors deliberately lying or trying to catch out participants [2]. For me, hearing about this has definitely made me quite anxious about assessments, especially because I look fine. I can be totally exhausted and in extreme pain but I’m young and not naturally very expressive and you really can’t see it just by looking at me. You might see it if you know me and you’re looking with a sympathetic eye, but if you’re looking to fill quotas and save the government money, you could easily decide I look totally normal. Many people going through the process of applying for benefits are aware of the instances where assessors have disregarded what they have said instead commenting on how they looked and other superficial observations [1]. Unfortunately for many young people with severe degrees of conditions such as ME/CFS, MS, EDS, Fibromyalgia and so on, they feel a pressure to demonstrate their disability by walking in more agonised way, turning up at the assessment in pyjamas, using a stick etc. Something the majority of people don’t know is that pain is often delayed, so even if someone isn’t looking agonised now, they may feel it later. I’ve noticed that there has been some adjustment to the application forms to cater a bit more for fluctuating conditions and invisible illness but there’s still some way to go. It’s unfortunate that the very honest people who don’t exaggerate their condition at the assessment are possibly more likely to lose out than the (rare) people who are actually fine and made the whole thing up, and who are probably seasoned actors. Every time I have an assessment (and there seem to be many! Plenty of bureaucracy for the sick!) I do feel a pressure to look ill and in pain (which I often am), but at the same time I worry they’ll see me at another moment looking well and think I’m faking the whole thing! It’s a minefield!

How useful it would be if pain was visible! Unfortunately, it’s not. Photo from Pixabay.


A topic that’s hard to discuss

Another reason I feel like people think I’m faking it is because I rarely talk about how my condition affects me. It’s quite hard to fit into conversation sometimes, people rarely ask and it’s inevitably awkward, as you feel like you’re fishing for sympathy, and sometimes you get pity, or, alternatively, disbelief, which can be quite depressing/upsetting. But I know I need to discuss it more, because it’s just not something people know about, and I’m doing all these ‘odd’ things like sometimes using a stick/wheelchair and other times looking like I walk fine.

Mental ill-health

I think this is also an area that can really confuse people. I’ve found myself thinking ‘so-and-so is always laughing so he can’t be depressed’, and I’m sure that’s not the right way to look at it! I also knew a guy who stayed up all night before his assessment so he’d look ‘more obviously depressed’ by being dishevelled.

anxious looking girl
Those with mental health problems also feel pressure to conform to stereotypical images of anxiety and depression. Image by Pezibear from Pixabay.

What can we do about the situation?

If you have a hidden disability:

  • Try to talk about it more – it’s hard, but I know I need to do this
  • Share this post with people, or similar posts
  • Challenge any suspicions you may have about other people

If you don’t have one:

  • Challenge your suspicions and try not to be as judgmental as we are encouraged to be
  • If you find out someone you know has an invisible illness, say something like ‘I’m interested how the condition affects you, if you don’t mind sharing, so that way I can be more considerate about it’ – they’ll love you forever! And a lot more things will make sense. Do bear in mind they may only give you an edited version though, as actually detailing all the effects could take a long time for some people!
  • Feel free to ask questions such as ‘how does it feel when you walk too much?’ – but make sure your tone is not suspicious or judgmental! Most people with invisible illnesses feel very judged already.
  • Try not to expect people to look how they feel, and try not to assume it’s much worse to be physically unable to do something than to be able but only with significant negative effects.
  • Try to read some or all of the blog posts in your feed about invisible conditions so you learn more.

What are your thoughts and experiences on this topic? Comment below!

If you found this post interesting, you might also like other posts on disability issues:

Feeling like a disability fake even when you’re not

Government finally reveals that more than 4000 died within six weeks of being deemed fit for work 

Reflections on asking for help

Tips on managing chronic pain

Re-examining ‘fear of movement’ in chronic pain patients

Don’t focus on my impairment, ask me what I can bring to the role

We’ve got to stop pretending disability doesn’t exist

Chronic pain: an unrecognised taboo



[2] and and and

Feeling like a disability fake even when you’re not: judgments and dilemmas

It feels like an absolute minefield having an invisible disability. At first I didn’t much care how people might view me. I’d never been very bothered about anyone’s opinions on my quirks, at least not since being a teenager. So when I had to start making adaptions to my life to not be in hellish pain and deathly exhaustion all of the time, I did, and anyone who found it odd could think whatever they wished. Not anymore though. Now I’m more ill, receiving disability benefits because I’m too ill to work (any offers of work that involve the equivalent of writing a blog post per month, in small segments, are most welcome via the contact page!). And every day I feel like people are thinking I’m faking it, and might even report me to the Department of Work and Pensions.

The black and white ‘can or can’t you?’ perspective

People generally see disability in very black and white perspectives, with no shades of grey. I wrote more on this in a previous post so I’m not going to go on about it here, but basically people do not expect wheelchair users to get up, even though many use a wheelchair because they can’t walk all the time or walking too far brings on a lot of pain and exhaustion that goes way beyond how a normal person feels after going for a hike. This can also be called the ‘can you or can’t you?’ perspective. Can you walk, or can’t you? Can you get out of bed, or can’t you? Society finds it relatively easy to understand people who find it physically impossible or extremely difficult to do something, such as climb up some steps, or cut up food; people who can’t lift their arms or legs into usual positions, or look extremely unsteady. It hasn’t really yet got its head around people who can sometimes do those things fine, and other times struggle, or who can do things, but will be exhausted or in agony for the rest of the day.

Photo by Image by Adreas16057 on Pixabay. The caption was ‘Wheelchair Abandoned’ – I wonder if it belongs to an intermittent wheelchair user who’s gone for a dip in the sea or a walk on the beach. 

Why do people struggle to understand invisible illness?

I think in many ways it’s just part of our collective consciousness. It’s easier to compute when someone clearly can’t do something than when they say it’s a problem for them. And, unfortunately, our collective consciousness is also very much on the alert for benefit cheats. When I see someone get up from a wheelchair and walk, I think it too, even though I do that too! I immediately challenge the assumption, but it was there. I think this comes from:

  • The media obsession with benefit cheats
  • A very British grin-and-bear-it attitude where self-care is not viewed as positively as forcing through pain and exhaustion
  • The dissatisfaction many of us have with our jobs and envy of anyone who might not have to work, especially if we think they might not really be that disabled
  • The undeniable existence of laziness and the fact that some people might just want a blue badge for selfish reasons, for example, but I think these people are quite rare. But as we’ve all experienced laziness on occasion, some more than others, maybe it’s easier for a fairly healthy person to imagine laziness than chronic illness?
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Sometimes as a disabled person it can feel like there is a huge amount of judgment going on all the time, which makes the world feel quite a hostile place. 


You know when you feel the security guard is watching you, and suddenly you feel really shifty? It’s a lot like that. I feel like I’m tying myself in knots sometimes. Having grown aware of the black and white mentality about disability, I sometimes do things to signal my invisible disability, such as walking with a stick. I don’t really need the stick, but it signals to people in a visual way that I have a mobility issue. In the past, people often walked far too fast, or never gave up a seat for me when I needed it, or even asked me to vacate my seat, or made comments about it being lazy to use the lift. I suppose I could have gone into long conversations about my invisible condition, but the stick is a shorthand, and prevents these awkward conversations. On the other hand, some people might see that I don’t massively need it, and it must be very odd to my housemates that I only use it to go out.

I’m not a fraud – I genuinely get extreme levels of pain from walking, which keep me up at night and leave me exhausted the next day. I do need to manage how much walking I do in order for me not to turn into a zombie – a pained, irritable, mindless zombie. But people expect those with mobility problems to walk like a very old person might walk: laboriously, unsteadily, looking agonized. Some people end up putting that on, because it’s what people expect, and you’re much less likely to be believed worthy of disability benefits or a blue badge if you walk completely normally and they just have to take your word for it that you do need to manage how much you walk. I usually get my GP and friends to write letters about how my disability affects me and even to mention the fact it’s an invisible illness in order to prepare people assessing me.

I’d love to hear your thoughts and experiences on this! Comment below! Also keep a lookout for Part 2: coming soon. Take care! x

Some documentaries worth checking out!

Here’s my pick of food-for-thought iplayer documentaries (and nothing about Trump or Brexit I promise! You can find quite enough about those without my help!). They’re all quite easy watching in fact.

The music industry

This is interesting whether you’re a Kate Nash fan or not (I wasn’t at all familiar with her work). She tells it she finds life in the cut-throat music industry, which can be pretty different to how most people imagine.

British woman who died fighting ISIS with a Kurdish militia

One of the most captivating documentaries I’ve ever seen.


Even if you already know a fair bit about Japan, this offers some in-depth coverage and some shocking revelations.

Photo by Walter Mario Stein on Unsplash Japanese woman in forest with umbrella


Man giving birth

Get up to speed on men who have transitioned from female who de-transition in order to give birth… a fascinating watch, though you may wish to skip the birth scenes if you’re not keen on such things! It’s not graphic but even so, the moaning isn’t for everyone…

Documentary criticising middle class behaviours

Goes into the lengths some parents go to get their kids into the schools they want, property development in London and such (the title is a bit click-bait-ish). Something a bit different…

Homophobia in football: getting rid of it

Homosexual rugby player Gareth Thomas goes on a mission to tackle homophobia in football… An interesting watch, whether you like football or not.


A committed carnivore tries veganism

Always enjoyable to see someone trying something totally foreign to them, with an open mind, and engaging with very different people in the same way.

America child brides

Unusual documentary on an issue that is rarely discussed… thought-provoking and at times shocking.

Syrians in a remote part of Scotland

Really interesting look at how Syrian refugees are finding their new life on a Scottish island.

The cam-girl industry

Pretty astounding revelations by owners of cam sites on a round-table discussion which includes a subscriber (ADULT only content)