A couple of years ago I decided I wanted to try to become more assertive, mainly in my interactions with service providers such as phone companies, garages and landlords. I felt like I was getting fobbed off a lot and accepting poor service. It was a very interesting goal to have, with surprising results. This post focuses on the surprising pitfalls:
Becoming too fussy
If you get into a mindset where you want to never be taken advantage of or get a bad deal, you might end up spending hours and hours a week complaining about products and services and trying to get the result you feel you deserve. Ultimately, you do have to let some things go unless you enjoy being involved in consumer complaints. I am contemplating developing some sort of system for this, such as a minimum price limit for complaints, or taking up every other issue I encounter (is it me or are goods and services getting shoddier overall?).
There’s also a risk of expecting too much from people. Everyone makes mistakes and the self-employed in particular are often under a lot of pressure due to the stresses of managing a business and the low and irregular pay often involved.
It’s difficult to predict people’s reactions, which may be negative
For some reason, I thought that if I was assertive in a ‘good’ way (relatively polite and direct), people would be ok with it. The fact is, you can’t totally predict people’s reactions and it’s also difficult to completely avoid sounding pompous/self-righteous/insulting when being assertive, so sometimes people will be rude to you, or they might be scared by conflict and back right away, even blocking you maybe. Alternatively, it may simply be ignored unless you employ further tactics and means. People are naturally quite defensive for the most part and even employing textbook tactics such as using ‘I’ not ‘you’ statements and including a compliment may still lead to some negativity towards you, some ‘fighting back’ – or flight.
I realised that although I’d become comfortable with debate and minor conflicts in friendships, not all my friends had. I even lost a friend through this, who decided to block me after I disagreed with him on an issue. As it was over Whatsapp I didn’t realise he was getting seriously upset by the conversation that I just saw as a quite trivial difference in views.
Most people are not comfortable with disagreements, in my experience, and it can be difficult to gauge how comfortable someone is. That said, some couples and family members are VERY comfortable with disagreements, as my neighbours demonstrate! It’s probably easier to gauge when you are face to face, and maybe even necessary to ask how someone feels about having debates or disagreements, if it’s a friend or partner. I once almost broke up with a partner because we’d been sniping at each other a lot and he was totally shocked as clearly he’d been fine with it, whereas to me it was a sign it wasn’t working.
According to a study commissioned by Danny Wallace for is book ‘F*** you very much’, 14% of Brits have taken revenge against someone who was rude to them. If you’re going to get very assertive, which some people may feel is rude, watch out! I do worry about people spitting in my food sometimes, even when, to my mind, I’m being completely reasonable.
Enjoying it too much
While being assertive can sometimes be scary and unpleasant, it can also be enjoyable. In fact, it can become addictive so watch out! I remember being a bit freaked out when I finally got control of the troublesome Spanish children I was teaching English to and actually started to quite enjoy the feeling of power.
Have you experienced these or any others? I’d love to hear your experiences!
A system that is designed to eliminate fraud but has unwanted effects
These days the conditions for getting disability benefits and a blue badge are so extreme that many people who are genuinely in need and should be eligible are finding it difficult to qualify. There have also been many instances of the assessors deliberately lying or trying to catch out participants . For me, hearing about this has definitely made me quite anxious about assessments, especially because I look fine. I can be totally exhausted and in extreme pain but I’m young and not naturally very expressive and you really can’t see it just by looking at me. You might see it if you know me and you’re looking with a sympathetic eye, but if you’re looking to fill quotas and save the government money, you could easily decide I look totally normal. Many people going through the process of applying for benefits are aware of the instances where assessors have disregarded what they have said instead commenting on how they looked and other superficial observations . Unfortunately for many young people with severe degrees of conditions such as ME/CFS, MS, EDS, Fibromyalgia and so on, they feel a pressure to demonstrate their disability by walking in more agonised way, turning up at the assessment in pyjamas, using a stick etc. Something the majority of people don’t know is that pain is often delayed, so even if someone isn’t looking agonised now, they may feel it later. I’ve noticed that there has been some adjustment to the application forms to cater a bit more for fluctuating conditions and invisible illness but there’s still some way to go. It’s unfortunate that the very honest people who don’t exaggerate their condition at the assessment are possibly more likely to lose out than the (rare) people who are actually fine and made the whole thing up, and who are probably seasoned actors. Every time I have an assessment (and there seem to be many! Plenty of bureaucracy for the sick!) I do feel a pressure to look ill and in pain (which I often am), but at the same time I worry they’ll see me at another moment looking well and think I’m faking the whole thing! It’s a minefield!
A topic that’s hard to discuss
Another reason I feel like people think I’m faking it is because I rarely talk about how my condition affects me. It’s quite hard to fit into conversation sometimes, people rarely ask and it’s inevitably awkward, as you feel like you’re fishing for sympathy, and sometimes you get pity, or, alternatively, disbelief, which can be quite depressing/upsetting. But I know I need to discuss it more, because it’s just not something people know about, and I’m doing all these ‘odd’ things like sometimes using a stick/wheelchair and other times looking like I walk fine.
I think this is also an area that can really confuse people. I’ve found myself thinking ‘so-and-so is always laughing so he can’t be depressed’, and I’m sure that’s not the right way to look at it! I also knew a guy who stayed up all night before his assessment so he’d look ‘more obviously depressed’ by being dishevelled.
What can we do about the situation?
If you have a hidden disability:
Try to talk about it more – it’s hard, but I know I need to do this
Share this post with people, or similar posts
Challenge any suspicions you may have about other people
If you don’t have one:
Challenge your suspicions and try not to be as judgmental as we are encouraged to be
If you find out someone you know has an invisible illness, say something like ‘I’m interested how the condition affects you, if you don’t mind sharing, so that way I can be more considerate about it’ – they’ll love you forever! And a lot more things will make sense. Do bear in mind they may only give you an edited version though, as actually detailing all the effects could take a long time for some people!
Feel free to ask questions such as ‘how does it feel when you walk too much?’ – but make sure your tone is not suspicious or judgmental! Most people with invisible illnesses feel very judged already.
Try not to expect people to look how they feel, and try not to assume it’s much worse to be physically unable to do something than to be able but only with significant negative effects.
Try to read some or all of the blog posts in your feed about invisible conditions so you learn more.
What are your thoughts and experiences on this topic? Comment below!
If you found this post interesting, you might also like other posts on disability issues:
On quite a regular basis I come across advice to cut out the negative people in my life, whether in an illustrated quote on social media, in a book or article, or on a podcast. The gist of the advice is that negative people will drag you down and ruin your attempts at living a ‘positive life’. There is some truth and logic in all this: depression can be a bit catching and presumably there are people out there who enjoy putting others down or making fun of them, and people who anger easily and say mean things. It’s undeniably important to look out for our wellbeing and reflect on how spending time with our current friends and family makes us feel. And I would never suggest anyone stay with an abusive partner/family member, who is violent, controlling, constantly critical, not understanding or manipulative. There probably are some people who you might need to cut out. But today I’m going to talk about why this advice doesn’t seem like great blanket advice, my experiences of it, and what I think a better approach could be.
1. Friendship is really important for people with mental health issues
Friendship can be hugely important for mental health, and depressed or anxious people needs friends too.
There is a tendency to say that depressed people don’t need friends, they need a therapist. But, in reality, therapists can’t do everything and there can be long waits to see one and between sessions. And therapists tend to encourage depressed people to do more things socially. But that’s going to be difficult if their friends have cut them off because they are not positive enough!
2. Losing friends is extra painful when you’re depressed or have anxiety
I can definitely testify to this. And depressed people often have an exaggerated view of their bad qualities, with many thinking they are worthless, so losing friends is only going to enhance this. Also, depressed people often avoid socialising even though it is known to help, and if they keep losing friends, that’s going to make them more likely to avoid seeking new ones for fear of yet more rejection and disappointment. Similarly, for those with social anxiety, rejection will feel very significant and will increase the barriers to making social connections.
3. One day it will probably be you who is the negative person
Depressed people can be a bit mopey to be around, they may not have a lot of optimism or jokes, they may be quiet or talk about themselves and their problems a lot. So, yeah, they might not be the people most likely to boost your positivity, but your friendship could mean a great deal to them at this difficult time. Many people experience depression at some point in their lives – one in five according to the Royal College of Psychiatrists – and it’s quite likely that one day you’ll be having a hard time and you’ll want your friends to be there for you even if you’re not all smiles.
4. A small sacrifice on your part could mean a great deal to someone having a hard time
I’ve very rarely turned away someone who wanted to be my friend. This has often been surprising to other people, who wanted nothing to do with the person who was a bit abrupt or talked too much. But I’ve always felt that meeting someone for lunch or a coffee was a small thing to me, and perhaps important to this person who had no other friends. Everyone needs friends.
5. You can feel good about being there for the person
If you really want to see everything in terms of the benefit it brings to you, well, you can feel good about doing something for another person. There is a deeper value in looking out for and caring for other people than in trying to make everything in your life ‘positive’, which, in fact, is an impossible and potentially quite a frustrating aim.
Also, showing a bit of kindness to a person having a tough time could help that person get better, saving the NHS some money, maybe also the benefits system, and reducing the likelihood of very sad, disruptive events such as suicides and drug addiction. Individuality actually often backfires because, ultimately, we all live and work in proximity with others.
6. You might regret cutting people out
I’ve cut out a couple of people. It’s easy to do it hastily in an argument or after they’ve said something you find really offensive, and quite hard to backtrack on. I’d suggest waiting a couple of days before cutting anyone out. You often don’t really miss something until it’s gone, and that can be true of friends. And waiting a couple of days gives you both time to cool off.
I’ve also found that friends with depression or anxiety are often the most loyal and appreciative. The most entertaining, fun friends are often those who won’t stay in touch if you move and may be more prone to dropping you if they get in a relationship or find more convenient or more fun friends elsewhere. And, hopefully, those friends with depression and anxiety won’t always be so anxious or depressed, and will remember how you stuck by them and be there for you when you need it.
7. Learn to develop boundaries and care for yourself
If spending time with someone is leaving you feeling drained, worried or low, this could be a great opportunity to work on your assertiveness and self-care. Figure out how long you can spend with that person without it having much of an adverse effect on you, and then implement it, if you can. If necessary, tell them you need a bit more time apart and feel free to only take calls or look at their messages when convenient to you, if that’s an issue.
In the UK, we’re not great at assertiveness and we’re quite prone to avoiding situations that might feel a bit awkward. I’ve come to think that’s not a good thing and I’ve been working on not being so avoidant. Once you learn how to look after your needs and ask others to respect them, you won’t need to ghost people, block people or completely cut people out of your life (except in extreme cases perhaps). And those are great skills to have in the workplace and as a parent, when you simply can’t avoid everyone who causes you irritation or upset.
If someone often gets angry with you, or says things you find offensive, or says a lot of pessimistic things that make you feel demoralised – try bringing it up and explaining how it’s affecting you. I’ve done this and found it has worked. If someone values your friendship, they will make the effort. If they don’t then, fair enough, cut them out. Likewise, if you know for sure that talking to them about the issue won’t help, or if even minimal contact is going to be too upsetting to you, then that is probably a sign you should cut them out. I’ve actually never met anyone like that, or anyone really manipulative who tries to make me feel bad but I assume they are out there and sure, avoid them.
In summary, here are a few reasons not to automatically cut out the negative people:
A small sacrifice on your part could mean a great deal to someone having a hard time
Friendship is really important for people with mental health issues
One day it will probably be you
Losing friends is extra painful when you’re depressed or have anxiety
You might regret it later: consider all the good times you’ve had with this person and their good qualities
Rationing time with such people can be better than cutting them out completely
You can feel good about being there for the person
Use it as an opportunity to learn how to develop appropriate boundaries and assertiveness
When was the last time you said “well, that’s men for you!” or “oh, you know, women!!!”? Or something like “well, it’s a girl/guy thing…” I’m guessing probably not that long ago. Me too! It’s actually really difficult to avoid, even if you want to. Why? Well, it’s great for bonding with fellow men or women. It’s also an easy way to explain a difference between you and your partner without getting personal (“oh, you know, it’s a guy thing I think.”). It’s also habit, and often used humorously (“honestly, men and their toys!” etc.). Common gender assumptions include: men are stronger than women; women are more empathetic than men; men are better at maths and women are more interested in relationships than casual sex. Now, I’m not saying that none of these hold some truth, even a great deal of truth in the first case. But what I’ve been wondering more and more in recent years is:
Are gender assumptions serving us well?
I think my trigger for considering this was a guy I dated who constantly challenged any gender assumptions I made: both literally in conversation and simply by being who he was. Gradually, I began to realise how unhelpful some of my gender assumptions had been. The main negatives are:
Harm to the men and women who don’t fit the assumption
This is a major one I think. It’s hard to find a gender assumption that will be true in 100% of cases (I challenge you! Comment below if you think you have one!). And for those who don’t fit the assumption, it can be tough: for the women who are great at IT but have to battle to be taken seriously, for the men with lower sex drives than their wives, for the women with no urge to have kids and for the men who love knitting. Being seen as the odd-one-out can be crushing, leaving people feeling ashamed of who they are and unable to talk freely with others about how they truly feel for fear of seeming abnormal. This has been discussed in a sexual context in the guest post on libido, where the common (but wrong) assumption remains that men are all highly sexualised and certainly more so than their girlfriends or wives . A similarly crushing (and very common) assumption is that women all get broody and men generally don’t.
And, as the current climate also demonstrates, life is particularly tough for women trying to prove themselves in male-dominated fields such as science, the film industry, politics and business leadership. At every step they come up against assumptions that they are less worthy than men to be there and thus have to fight twice as hard. And yet there is no evidence that these particular women are not every bit as good as the men they are competing with (and trying to be paid as much as) – indeed, they may even be better.
Even if you believe that more men than women are better at maths, for example, that doesn’t mean that the female accountant doing your tax return is any less skilled than her male colleagues. And even if you believe that more women than men are interested in having children, that doesn’t mean that the woman you’re dating is necessarily going to be keen on the idea (nearly all of my boyfriends have assumed this and not thought to ask!). So, just how are those assumptions serving us when we can never know which men and women will actually fit with the assumption?
I guess at times gender assumptions can be helpful though. They might help English teachers pick a range of books that are likely to interest pupils of both genders more equally than if they’d given the matter no thought, for example. But for most of us, in everyday life, I don’t see that they’re very useful.
Disagree? Comment below!
Every time we make a comment in the form of a gender assumption, we contribute to its continuation. If you’re a man and you hear all the time that men enjoy porn, you’re likely to watch it and think you should enjoy it. If you’re a woman and you hear all the time that women are bad at parking, you may put down your errors to your gender instead of the potentially real cause of inexperience, lack of confidence or a stressful day. You may just let your husband park for you, whereas were the situation reversed, you can bet your bottom dollar your husband would be practising parking until he had it mastered! (Note to self: practice parallel parking!).
Self-confidence plays a large part in mastering most skills, and studies show that girls who were given (false) information about girls being less good at maths than boys actually performed less well in a maths test than the girls who hadn’t been shown that information! 
Pressure to conform stifles individuality and limits options
What most people want in life is to be accepted for who they truly are. What if we welcomed into our world, without even raising our eyebrows, the deeply empathetic men, the highly ambitious women, the men who love to sew, the women who love to code, the broody men, the sex-mad women, the boys who dress as princesses, the girls who love to play-fight, the men who aren’t strong, the women who are, the female welders, the male secretaries, the women with an interest in war memorabilia and the men who love romcoms… Just imagine how liberating life would be for all these people (and I guarantee they are out there!) if they didn’t have to worry about being judged or laughed at but instead if people just saw them and thought “well, everyone is different”. Because that, after all, is one undeniable fact.
Without these assumptions, none of us would risk feeling like a cliché or a failed “gender rebel” either. It would be fine, as a woman, indeed a liberated, 21st-century woman, to be a stay-at-home mum, spending your free time making scented candles and having nights in with friends watching Dirty Dancing and drinking Prosecco, if you so wished.
Lately I’ve been trying to say what I like and don’t like, what I’m good at and not good at and what I want and don’t want from life, and not throw myself in with the vast group that is “women”. I’ve seen this trend growing in some of the podcasts I listen to as well, such as the Guilty Feminist podcast. To be honest, it feels much more truthful. Time and experience have revealed to me that women don’t all like the same books, films, clothes, partners and sexual practices. They aren’t all good at reading people or subtlety or being caring. They don’t all want children or rich husbands or non-stressful jobs. And men are equally diverse, even if they don’t necessarily reveal it to their male acquaintances. They don’t all like porn, action movies, fancy cars, no-fuss clothing and technology. They aren’t all good at parking, fixing things or being direct. And they don’t all want big houses, beautiful wives, lots of sex and a fridge full of beer (really!).
And if you go through life basing your decisions on these assumptions, you may well end up with pretty unhappy partners/children/employees/friends. Maybe now is the time to let go of our assumptions and just let people be who they are!
And you know what, we could all have more fun too. I’d like to know more about cars and football. Maybe if I did, I’d have new passions! Men also often tend to rule out a whole range of books and films that they might actually love. You could be missing out on discovering your ideal job because it’s not one you would feel respected, as a man/woman, doing. Why are we limiting ourselves in these ways?
I’m really happy that I grew up in a household where it was ok to like toy cars as well as dolls, to play at being a firefighter as well as a mum and to choose to study whatever I wanted. I’ve felt gloriously free to bend gender norms by playing rugby and darts, wearing men’s clothes and aftershave (occasionally) and owning a toolbox, which I use from time to time (thanks mum!). I want everyone to feel this liberated!
I still don’t quite feel free of gender expectations when it comes to sex and relationships, and talking about them with other people, but I’m getting there. And I’m still catching myself bolstering gender assumptions I don’t even believe in for the sake of group bonding, not disagreeing with someone or making things seem less personal but my challenge for 2018 is to do this much less. Anyone care to join me?
Share your thoughts below!
 e.g. see http://www.huffingtonpost.co.uk/entry/sex-confessions-women-want-sex-more-than-men_n_3203879
As a society, we seem to be obsessed with romance. The majority of songs seem to be about romantic relationships or sex. A whole genre of books, Chick Lit, is devoted to romance, and romance often features as a life-enhancing situation in many other novels. And then there’s the Romcoms. Dating sites abound. And if all that weren’t enough, there’s that much-dreaded day for many singletons: Valentine’s day. No friends’ day, at least not here in the UK.
Where’s the celebration of friendship?
Where are all the homages to friendship? There’s a saying that lovers come and go, while friends remain, but there’s really little celebration of friendship in popular media. Everyone knows that friends are the ones you go when you have a broken heart; no matter how sure you are that your relationship will last forever, 42% of marriages end in divorce . Who will be there for you then? Unless you’ve made the effort to nourish friendships even while juggling work and family responsibilities, the answer could be that no-one will. Even for those fortunate couples whose relationship remains strong, one day one of them will die and the other will be in certain need of supportive friends. I remember being very struck by that common regret of the dying (observed by a palliative nurse): I wish I had stayed in touch with my friends .
The best friendships are not based on selfishness
And I don’t think we should just stay in touch with our friends for selfish reasons alone. Friendship should be about a mutual bond and the willingness to go out of our way to support the other person when they need it. I worry that we are coming to view friendship in quite a selfish light; many popular internet memes encourage us to ditch our ‘negative friends’. And yet, approximately one in four of us will experience a mental health problem at some point in our lives . Are we expected to be constantly positive, encouraging and in agreement with our friends? Surely the occasional argument, or grumpy mood, or patch of depression is natural and part of being a good friend is to be able to resolve conflicts, not over-react to less-than-perfect behaviour and to support our friend through a difficult time. (That said, it’s another matter if your friend is routinely putting you down or acting aggressively etc. I would not suggest anyone risk their own mental or physical health for the sake of a friendship.)
Loneliness is rife
I often come across people online who have no friends, and indeed felt like I had none at various points in my life. Some might say that these are difficult or selfish people, but I think that’s unlikely. Many are people who come across great online. Many attribute the ‘disappearance’ of their friends to a decline in health, which they assume made their friends feel uncomfortable or view them as too inconvenient. Others have moved away from their university friends and are finding it impossible to make friends in their new town, and yet others attribute their lack of friends to a disability or depression. The emergence of friend-making sites such as Girlfriend Social and Together Friends is a response to the large numbers of people struggling to make new friends.
Perhaps we should not be so quick to write off old friends
I admit I now regret writing off a couple of former friendships. I’m quite slow to do… I generally cherish every friendship and don’t turn anyone away. But after two of my best friends said hurtful things, I considered our friendships over, and wonder now if I was a little hasty to do so. I’m sure I’ve also been a bit neglectful of some friendships during very busy patches of my life. I’ve also been on the receiving end of friendship neglect, and I find it very sad that people I’d gone out of my way to support in difficult times don’t value our friendship enough to maintain contact.
Friendship is a great gift, and need not be a burden
I have always thought that the gift of friendship is an easy one to bestow. A kind word and a bit of genuine listening costs nothing and need to take up much time. Grabbing lunch with someone, or dropping someone a text or email is not a momentous task, but can do a great deal to relieve someone of loneliness, provide sympathy or advice, and make them feel cared for. I think often it’s a matter of finding what works for both people, be it periodic phone calls, Whatsapp messages, Facebook etc. Even parents busy with young children can find a way to check in with old friends from time to time. When you look out for people in this way, not only do you store up people who will support you when you need it, you also help reduce mental health problems and even suicide.
I think parents should also not assume that friends will want to see them without their kids or partners. Often friends will accept that it’s not easy for them to continue as they did before marriage and parenthood, and will be ready to accept – or even appreciate – different types of get-togethers.
And how about some more books, music and films celebrating great friendships? Heroic, impressive, beautiful friendships. I don’t know about you, but I’m quite bored of it all being about romance.
What do you think? Is friendship undervalued? What have your experiences of friendship been? How do you stay in touch with friends? Comment below!